We want you to be trilled with your new purchase from Ella Zane. If you are not completely satisfied with your order, we will do whatever we can to try and make it better!
Please read our simple Return Policy below and remember if you have any questions, you can always contact us.
· All exchanges and returns must be returned within 30 days of you receiving it.
·Items must remain un-washed, un-worn, and the tags must still be attached.
·Include your original receipt, and circle the names of the items you wish to return, or exchange.
·Refunds can only be issued in the form of an online store credit.
·Shipping is non-refundable, unless of course, we made a shipping boo-boo.
·Please allow our team 5-7 business days to process your return once we receive it.
Please Note: All sale items, accessories and intimates are final sale and may not be exchanged or returned for store credit. This includes: Handbags, clutches, wallets, all jewelry, scarves, belts, bandeaus, specialty bras, nipple concealers, spandex mini shorts and slips.
Please allow 5-10 days for package transit. This will ensure that we receive your return within the 30 day window.